Rehab Industries | December 2025 | Digital Newsletter
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HR Program Spotlight: RISING to Serve in 2025 |
As we wrap up another incredible year, we’re celebrating one of the most meaningful parts of our culture, giving back. From building ramps and serving meals to supporting youth and uplifting families in need, our teams across Rehab Industries have used their Volunteer Time Off (VTO) to create real, lasting impact in surrounding communities nationwide.
Take a look back at how our employees rose to the occasion in 2025 here! |
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| Get Ready for #RIAC26! | The countdown to our Rehab Industries Annual Conference is underway! Watch your email, new announcements about expo sessions are coming soon!
Be sure you have downloaded the App on either the Apple App Store or Google Play Store for all the latest event details, travel info, and updates.
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| See What We’re Celebrating! |
This month, our teams are marking some truly special milestones, from two beautiful weddings and a heartfelt engagement to an exciting new ATP certification and employees giving back through volunteer coaching. There’s no shortage of moments worth cheering for!
Explore this month’s Celebrations Page to see what your coworkers have been up to. And if you’ve got something new to share, don’t forget, you can submit your milestone anytime through the Resource Hub.
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| Where Will Excellence Take You in 2026? |
Our Excellence Club members continue to set the standard across Rehab Industries, and soon, they’ll enjoy a well-earned tropical getaway in celebration of their achievements. The 2026 trip is scheduled for February 27–March 2, and we’re excited to reveal this year’s destination.
See what awaits our honorees and their guests and read about how to earn a spot in the Excellence Club here.
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Q4 Financial Wellness Webinar |
Our highly requested Your Money Line workshop returns on December 4, 2025, at 11:00 a.m. EST, and you won’t want to miss it! This quarter’s topic, Where There’s a Will, There’s a Way, focuses on the essentials of planning what will happen to the items you own when you die in a practical, approachable way. Plus, attending can count toward your Q4 HSA Wellness Challenge, if you haven’t used this option yet.
Join Savannah and Jayne from Your Money Line for a friendly, judgment-free discussion about what estate planning really means, why it’s important for each and every one of us, and how to get started without stress. From understanding wills and beneficiaries to setting up powers of attorney, this session will give you the confidence to make informed choices that protect your wishes and your loved ones. Mark your calendars and plan to join us!
Microsoft Teams: Join the meeting now
Meeting ID: 268 924 546 287 54 Passcode: HG73S8dc |
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The Inspiration Board: Fuel for Growth, Strength, and Purpose |
December's featured quote: “Invest in your work life balance. Time with friends and family is as important as times at work. Getting that out of balance is a path toward unhappiness.” Stephen Gillett
Managers: Do you have a favorite inspirational quote that you’d like to see here? Please send it to the marketing department.
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Compliance Digest |
Education: Maintaining ethical and compliance standards at the highest level.
See how HHS-OIG is fighting DME fraud, don't miss this clip.
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| Educating Patients on What Happens If They Switch Insurance During a 13-Month Rental |
Now that open enrollment is in full swing, our patients may be looking to switch insurance coverage. While we want our patients to do what’s best for their unique situation, we also want them to understand what happens if they choose to switch insurance during a 13-month rental.
If you have patients looking to switch, this guide, written in partnership with the Insurance and Marketing team, can help you navigate the conversation of what it could mean for their equipment coverage moving forward. |
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| Achieving Long-Term Success With the PCR Career Pathway Program |
Rehab Medical is committed to supporting every part of your career journey. The RISE PCR Career Pathway Program offers Patient Care Representatives a clear, structured roadmap to strengthen their skills, navigate real-world responsibilities, and continue advancing with confidence.
If you’re a current PCR, ready to expand your expertise and earning potential, now is the perfect time to take the next step. Learn more and get started here! |
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Thanksgiving and Holiday Celebrations at Rehab Medical |
Rehab Medical kicked off the holiday season with a warm and welcoming Thanksgiving meal shared amongst our team at Indy Corporate! Managers and Directors opened the festivities by serving the team a delicious buffet of MCL.
This year’s celebration also featured a special Gratitude Station, giving the team a chance to reflect and share what they’re most thankful for! | |
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Jacob Ritchard Accepts Promotion to Branch Manager at Rehab Medical |
We’re thrilled to spotlight the promotion of Jacob Ritchard to Branch Manager at Rehab Medical! Jacob’s dedication to providing outstanding patient care is extremely valuable to our organization. Please join us in congratulating Jacob on this achievement and supporting him as he continues to thrive with the company.
Learn more about Jacob’s journey here. |
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The Story Behind Our Success: Told Through the People Who Built It |
Rehab Medical’s evolution from a small startup to a national CRT leader didn’t happen by accident—it happened because employees embraced a culture of service, innovation, and purpose. As we reflect on our successes and deep commitment to patient care, leaders Keith Hawkins and Jarrad Rankin look back on those moments and mindsets that shaped who we are today.
Learn more here. |
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Employees Reflect on a Year of Growth, Recognition, and Connection |
From new career paths and leadership development to enhanced recognition programs and team engagement, 2025 has been a milestone year for shaping the Rehab Medical employee experience. Employees across the company shared how these initiatives have impacted their growth and strengthened their sense of connection — proving once again that when we RISE together, everyone moves forward. Read about the impact here.
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| Where Excellence Begins: A Behind-the-Scenes Look at Our Production Team |
Ever wonder what it takes to turn innovation into healing? Our latest blog article takes you inside the heart of Cork Medical’s Production floor, where planning, precision, and purpose come together to build the wound care solutions patients rely on every day. From the Clean Room to Kitting, meet the teams whose craftsmanship and commitment bring our mission to life.
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Building a Purpose-Driven Culture at Cork Medical |
Our company's commitment to “Living it Out” is transforming everyday work into purposeful action. Following the momentum from this year’s Sales Conference and Operations professional development session, teams across Sales and Operations are putting training into practice, deepening customer understanding, aligning metrics to impact, and elevating performance with intention.
As 2026 inches closer, Cork Medical remains focused on staying grounded in the “why” and “who” behind our goals, creating a unified culture where every action moves us closer to better outcomes for patients, customers, and one another. | |
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Annual Holiday Food Drive |
Cork Medical once again partnered with Second Helpings to support families in need this holiday season. Thanks to the generosity of our team, we were able to provide non-perishable food items that will help ensure our community has access to warm, nutritious meals. Thank you to everyone who contributed and made a meaningful impact. |
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The Corporate Office Celebrates Thanksgiving Together |
On Thursday, November 20th, the corporate office gathered for a special Thanksgiving lunch to kick off the holiday season. Catered by MCL, employees enjoyed a delicious spread of classic comfort foods, including roasted turkey, mashed potatoes, dressing, green beans, and a variety of pies and desserts.
Beyond the great food, the lunch was a chance for team members to step away from their desks, relax, and connect with coworkers from across departments. Laughter, conversation, and plenty of “thankful for” moments filled the room as colleagues shared stories and reflected on the past year.
In the spirit of celebrating as one company, our branch offices also received funds to host their own holiday meals. Each location had the opportunity to come together, enjoy good food, and share in the same feeling of gratitude and connection with their teams.
Thank you to everyone who helped coordinate these celebrations, both at the corporate office and across our branches. We’re grateful for the hard work and dedication each of you brings every day. Wishing all employees a warm and happy holiday season. |
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Cork Medical Welcomes Back Jason Staggs as New Office Manager |
We’re excited to spotlight and welcome back a familiar face. Congratulations to our new Office Manager, Jason Staggs! Jason first worked with Cork Medical as a Driver from 2014 to 2016, and now returns, bringing positive energy and valuable experience to guide our team once again.
Learn more about Jason here. |
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Corporate Renovations Starting Soon! |
We are on track to close on the purchase of our new building by the end of November, marking an important milestone for Cork Medical’s growth. While details are still being finalized, plans include significant renovations to our current corporate office and an expanded production footprint to support our future needs. We look forward to sharing more updates as they become available. |
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| Forza and Rehab Medical Partner to Brighten and Expand Noblesville Facility |
Forza Commercial Real Estate recently completed a collaborative project with Rehab Medical that showcases the power of partnership within the Rehab Industries family. This expansion not only brought new efficiency and full occupancy to a Forza-managed property but also set a new lighting standard designed to improve safety and productivity across Rehab Medical warehouses.
See before and after photos here. |
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Newsletter Archive – Click Here to view past editions
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