Rehab Industries    |   October 2025    |    Digital Newsletter

Supporting Growth During National Learning and Development Month 

October is National Learning and Development Month, which means it’s the perfect time to recognize how you can learn, grow, and thrive. Through our RISE initiatives, we’ve created programs that support every step of your journey, whether you’re building skills, pursuing a degree, or stepping into leadership.

From Next Step Skill Building and Tuition Reimbursement, to our multi-level LEAD programs designed for leaders at every stage, there’s something here for everyone ready to take their next step. Learn more here!

Customer Service Week: Let’s Celebrate YOU

From October 6–10th, we’re rolling out the red carpet for our amazing team in celebration of Customer Service Appreciation Week! This is your time to shine, and we’re here to say a big, THANK YOU for the incredible service you provide every single day.

Whether you’re answering calls, working in production, visiting patients, supporting behind the scenes, working with partners or simply making someone’s day a little brighter, you’re making a difference. Every employee plays a vital role in creating a positive experience for our customers, and this week is all about celebrating that impact. Stay tuned to your inboxes for more information to come! We’re grateful for your dedication, your heart, and your commitment to service excellence.

You’re the reason our customer service rocks, and we couldn’t do it without you!

National Retirement Security Week

October 20th – 26th is National Retirement Security Week, and we’re helping you take charge of your financial future! While saving for retirement may not feel urgent today, your future self will thank you for starting today! Peace of mind starts with a plan, and your journey to financial independence begins right now.

Through RISE, Rehab Industries offers you powerful tools such as Your Money Line and a 401(k) Company Match Program to help you on your journey to retirement.

Your Money Line is a free (yes, you read that right!) financial wellness tool available to ALL Rehab Industries employees, offering unlimited access to financial experts, budgeting tools, and other resources. You can visit yourmoneyline.com/start or download the app to log in and start talking with a financial wellness coach!

Did you know Rehab Industries will match your 401(k) contributions? We offer a dollar-for-dollar match up to 100% of the first 4% you contribute! To qualify, you must be at least 21 years of age and have completed one full month of employment with a Rehab Industries company. Ready to get started or learn more? Log in or register for your Fidelity account.

Once you’re logged in, you can enroll or adjust your contributions, view your balance and other investment opportunities, and access planning tools and resources! You can also access more information and webinars here.

By contributing to your 401(k), you’re investing in yourself. And with our company match, we’re investing in you too, because part of helping you “RISE” means ensuring you’re supported today and tomorrow.

Introducing the Inspiration Board: Fuel for Growth, Strength, and Purpose

We’re excited to launch a new recurring section in this newsletter called the Inspiration Board. This feature will highlight quotes from our leaders, teammates, and well-known voices whose words reflect our shared mission to improve lives across Rehab Industries, Rehab Medical, Cork Medical, and Forza.

Each month, you’ll see an inspirational perspective meant to encourage, challenge, and remind us why we do what we do every day. To kick things off, we’re featuring a powerful message from Igor Rodriguez, Jacksonville Branch Manager at Rehab Medical:

“Adversity isn’t the enemy. It’s the training ground. The mindset of greatness knows that adversity breeds resilience. Every challenge, every setback, every moment of doubt, it’s all fuel. The ones who rise don’t avoid the struggle; they embrace it, learn from it, and come back stronger. So the next time life throws a curveball, don’t just survive it. Use it. Grow from it. And keep pushing forward.”

We invite all employees, directors, managers, and team members alike to share their favorite quotes or original words of encouragement for future editions of the Inspiration Board by sending the quote and author to: ghays@rehabmedical.com.

Together, we can build a collection of wisdom that energizes and strengthens us.

Work Hard, Celebrate Harder: Share Your Life's Big Wins with Us!

At Rehab Medical, we believe the employee experience is about more than just the work we do together—it’s also about celebrating the incredible milestones and achievements that happen outside the workplace.

From welcoming a new baby, celebrating an engagement or marriage, earning a degree, or crossing the finish line at a marathon—your personal wins are worth cheering for!

We’d love to highlight these special moments in our internal communications, including during our quarterly Town Hall recordings. If you’re comfortable with us sharing your photos internally with the Rehab Industries family, please upload your photo(s) and a short description using the link below.

Thank you for letting us celebrate you—both inside and outside of work. We can’t wait to share in your joy!

👉 Share Your Celebration Here

Finishing Strong: Rehab Medical’s Strategic Plan for Setting Another Record-Breaking Year

Rehab Medical is charging into Q4 with bold momentum and a clear roadmap for success. Discover how the company’s strategic focus, team alignment, and relentless drive are setting the stage for another historic finish. Don’t miss the inside scoop on what’s powering this final push!

👉 Read the Story Here

TT Celebrates 10 Years with a Dream Trip to Philadelphia 

From starting as a Customer Service Representative in 2014 to becoming a Service Technician Specialist today, Terry Thompson has made a lasting impact over the past decade. To celebrate his 10-year anniversary, he enjoyed a fun-packed trip to Philadelphia, complete with Eagles game day excitement and unforgettable memories. Read the full story!

Employee Spotlight - Jenna Smith

Congratulations to Jenna Smith on her well-deserved promotion from PCR to sales representative! Jenna has been a rising star since joining Rehab Medical in late 2024. She’s turned her passion and dedication for helping others into a lifelong career, and we’re extremely excited to have someone like Jenna fighting for our patients’ mobility freedom.

Learn more about Jenna here.

Employee Spotlight - Danny Bankston 

We’re also congratulating Danny Bankston on his recent promotion from delivery driver to seating technician. Danny’s desire for new challenges and understanding of the complexities of the equipment have made him well-deserving of this promotion. We can’t wait to see how he translates his new skills into improving more lives.

Learn more about Danny’s journey here.

Nisus One Secures FDA Clearance: A Milestone in Innovation and Teamwork

After five years of development, testing, and a successful FDA clearance, Cork Medical is proud to launch the Nisus One, our latest advancement in Negative Pressure Wound Therapy (NPWT). This device delivers the same powerful healing outcomes clinicians expect from our Nisus platform, while reducing cost and complexity. Learn more about the Nisus One here!

Autumn Leaves & Toasty Sleeves: A Cozy Start to Fall  

To kick off the fall season, every Cork Medical employee received a special treat—complete with warmth and sweetness! Each gift included a cozy pair of socks to keep your toes snug as the temperatures drop, and a delicious caramel apple to enjoy the flavors of autumn.

The theme “Autumn leaves and toasty sleeves—keep your toesies cozy” captured the spirit perfectly, reminding us to take comfort in the little joys that come with this time of year.

This simple gesture was more than just socks and apples—it was a way to celebrate the season together, spread a little cheer, and show appreciation for all that you do. Here’s to a fall filled with warmth, comfort, and community.

Get Ready for Spirit Week at Cork Medical!   

It’s that time of year again, Spirit Week is back at Cork Medical! From October 13-17, we’ll be celebrating in style with a full week of fun games, prizes, delicious food, dress-up days, and plenty of chances to connect with your teammates. 

Both our branch offices and corporate office will be joining in the festivities, so no matter where you are, you can look forward to plenty of fun activities and opportunities to show off your Cork Medical spirit! 

This week is all about bringing us together as one team, sharing laughs, and building connections across all locations. Mark your calendars and get ready for a week full of energy, excitement, and camaraderie.

Stay tuned for more details on the daily themes and events, you won’t want to miss a single day! 

Hard Work and Dedication Pay Off to Earn Recertification     

Safety and quality aren’t just checkboxes, they’re the foundation of trust. At the heart of our operations is a commitment to delivering medical devices that meet the highest standards. By adhering to globally recognized frameworks like MDSAP and ISO 13485:2016, we not only safeguard patient well-being but also ensure the integrity and continuity of our business.

Discover how these certifications shape our work, and why they matter. 

Welcome Our New Team Member – Ann Hostetter     

We are excited to welcome Ann Hostetter to Cork Medical as our new Lead Accountant! Before joining Cork Medical, Ann worked as a Staff Accountant at a residential real estate company. She was drawn to Cork because of the way we treat our employees, the strong sense of longevity within the team, and the meaningful work our company does to make a difference.

One of the many strengths Ann brings is her ability to create and implement SOPs, a skill that will benefit our processes and growth in many ways. What excites Ann the most about joining Cork Medical is gaining a big-picture view—understanding how all our departments connect and how everything flows together across the organization. Outside of work, Ann enjoys reading, hiking, camping, and canoeing—all things that keep her active and inspired.

Please join us in giving Ann a warm Cork Medical welcome!

Forza Helps to Expand Cork Medical's Corporate Footprint

With bold vision and thoughtful design, Forza is transforming Cork Medical’s headquarters into a space that reflects who they are and where they're going. It’s not just a renovation; it’s a reinvention of how the team works, grows, and thrives together.

Get a first look at how Forza is shaping the future of Cork Medical from the ground up here!

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